Privacy Policy

Privacy Policy

Project Tomboy (the “Shop”) sets out this Privacy Policy, establishes a framework for protecting personal information, and ensures that every employee understands and upholds its importance.

Article 1 — Management of Personal Information The Shop keeps customers’ personal information accurate and up to date. To prevent unauthorised access, loss, damage, alteration or disclosure, we maintain appropriate security systems and management procedures, and take all necessary safeguards to manage it securely.

Article 2 — Purpose of Use of Personal Information We use personal information entrusted to us by customers for the following purposes:

To ship ordered products and process payments.
To contact customers, provide service information and respond to enquiries.
To provide after-sales service and information about campaigns and other offers.

Article 3 — No Disclosure or Provision of Personal Information to Third Parties The Shop manages personal information received from customers appropriately and will not disclose it to third parties except in the following cases:

Where the customer has given consent.
Where disclosure is necessary to contractors that provide services requested by the customer, such as delivery providers and the payment processor Stripe.
Where disclosure is required by law.

Article 4 — Security Measures and Payment Processing The Shop takes rigorous security measures to ensure the accuracy and safety of personal information. Credit-card and other payment information is processed securely through Stripe. We do not retain or store customers’ credit-card information on our servers.

Article 5 — Access by the Individual If a customer requests access to, correction of or deletion of their personal information, we will verify their identity and respond promptly.

Article 6 — Compliance and Review The Shop complies with applicable Japanese laws and other rules concerning personal information it holds, and reviews and improves this Policy as appropriate.

Article 7 — Contact For enquiries about the Shop’s handling of personal information, please contact us using the details below.

Project Tomboy Representative: Wataru Katsumi 〒920-0151 247 Nashinoki-machi, Kanazawa, Ishikawa247 Telephone:076-256-5260 WebsiteURL：https://www.p-tomboy.com